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#MAC OS X FAMILY TREE UNIX 2017 FOR MAC#
#MAC OS X FAMILY TREE UNIX 2017 MAC OS X#
#MAC OS X FAMILY TREE UNIX 2017 INSTALL#

From the Utilities window, find and double-click the icon for Disk Utility.

You can also open the Utilities folder by clicking the Go menu and selecting Utilities.

Open the Utilities window by pressing Shift-Command-U on your keyboard.

Uninstall Family Tree Maker per the instructions linked at the beginning of this article.

Please follow the steps below to begin the permissions repair process. With OS X 10.2 or later, permissions can be repaired using the Disk Utility. More information regarding repairing disk permissions can be found from the link below. Repairing permissions can potentially resolve this. However, if these permissions change, your Mac and programs installed to it may not work properly.

#MAC OS X FAMILY TREE UNIX 2017 MAC OS X#

Starting your Mac in Safe Mode starts Mac OS X with a minimal set of programs and can help troubleshoot many issues.įollowing the link below, please restart your Mac in Safe Mode, then uninstall and reinstall Family Tree Maker and see if you are still experiencing issues.Īll programs, folders, and documents on your Mac are assigned access privileges, or permissions, that are usually automatically managed.

These applications and services can sometimes cause interference when installing or running programs. When your Mac starts up, many basic system processes, antivirus software, system utilities, plugins, and other software load as well. To get the free update for FTM 2017, please click here.

#MAC OS X FAMILY TREE UNIX 2017 FOR MAC#

We currently have a free update available for FTM 2017 that is considered an optional update - but is strongly recommended for Mac users, especially if they use any of the features that connect with FamilySearch. Installing these updates can often times resolve issues you may be experiencing. Periodically, we release version updates for Family Tree Maker that fix various software bugs and issues.

#MAC OS X FAMILY TREE UNIX 2017 INSTALL#

Please confirm your system is up-to-date and if necessary download and install any updates by following the instructions linked from Apple below. If OS X is not up to date, Family Tree Maker may not work properly. Confirm Family Tree Maker is up to date.If you meet the system requirements and are still experiencing issues with Family Tree Maker not loading or crashing, please see the different sections listed below for more troubleshooting options. Instructions for uninstalling Family Tree Maker can be found click here. Many of the steps listed below will recommend uninstalling Family Tree Maker.You can check your OS X version and processor type by following the instructions found here.

Ensure that your system meets the requirements for Family Tree Maker 2017 ( click here).

If possible we recommend creating a backup of your file before continuing in with any of these processes.

If you are having problems with Family Tree Maker not loading or crashing, please see the articles and steps outlined below to help resolve this issue.